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Call us: (03) 5781 1300

65 Sutherland Street Kilmore Victoria View Location

Family Information


The 2021-22 Emergency Management Plan for this service is now available to parents of enrolled children via the Childcarers Parent information portal.

Jobs for Families Package 1st July 2018.

Childcare Benefit and Childcare Rebates will be rolled in together to become Childcare Subsidy Payments.

The Government has provided a calculator so families can estimate what assistance they will receive after 1st July 2018.

Jobs for Families Package information and New CHILDCARE SUBSIDY RATES APPLICABLE 1st July 2018

Federal Government Childcare Subsidy Calculator


Centrepay is a bill paying service, free for Centrelink customers, through which deductions can be made from a customer’s payment directly to our Business.

Does my child need to be immunised? YES 

(extract from Department of Health and Human Services Newsletter 1/1/2016)

Evidence of up to date immunisation must be provided within the two months prior to your child commencing at our service.

An Immunisation History Statement from the Australian Childhood Immunisation Register can be used as evidence of up to date vaccination.

Other immunisation records, such as ‘homeopathic immunisation’ or a statutory declaration from you are not acceptable.

Immunisation History Statements are available on request at any time by accessing Medicare via your MyGov account or:

  • By telephone on 1800 653 809
  • By email on
  • Online at
  • In person at your local Medicare service centre.

If you are experiencing difficulties accessing vaccinations or required related documents, please contact us for assistance as soon as you are able. In some cases children can commence at the service while the required documents are obtained.

Do I need to bring food for my child? 

We are a NO NUT and NO FISH Centre. This is because we have children and staff who have Anaphylactic reactions to these foods.
Our Food Policy excludes any food being brought into the centre .
All  the meals we serve are created  by our own cooks in our Kitchen at Sutherland Street.
We offer Breakfast, Morning Tea, Lunch, Afternoon Tea and Late Snack.
The only exception is for infants who may be on formula or breast milk, parents are asked to supply this in labelled bottles.


 Our Menus are created with assistance from Nutrition Australia twice a year.
Detailed Menus are displayed in the services as the menus we use are licenced under agreement with Nutrition Australia and are not for publication
We work closely with families of children who have allergies and intolerances, to make sure that they have balanced, interesting and nutritious food every day.
My child has special dietary requirements, do we need to bring food?
Not unless the food required is difficult to source.
When you enrol your child, we ask for details of any allergies.
All of our recipes have lactose, egg and gluten free alternatives- other allergies will need to be discussed with us so we can ensure that we are providing nutritious, balanced meals for all children in our care.
Do I pay less  if I leave my child for a few hours?
Our minimum time is: Half Day a.m. : 6:30 a.m. to 12:30 noon or part thereof OR
Half Day p.m.: 12:30 noon to 6:30 p.m. (or part thereof). We do not have an hourly rate.
4 year old Kindergarten children receive a fee subsidy from the State government for three Kinder sessions a week
(which is  a total of 15hours Kindergarten in any one week).
Do I get charged for Public Holidays?
Yes. If  your child has a permanent booking on a day on which a Public Holiday  falls, the family will be
charged the normal fee.
However,  where possible , we do offer a swap day within the same week if there is space available
in the room which the child usually attends.
More information is available in our Parent Handbook please ask us for a copy when you are next in our service.