FREQUENTLY ASKED QUESTIONS
EMERGENCY MANAGEMENT PLAN
The 2024-25 Emergency Management Plan for this service is now available to parents of enrolled children via OWNA using the Parent information portal.
CENTREPAY
Centrepay is a bill paying service, free for Centrelink customers, through which deductions can be made from a customer’s payment directly to our Business.
Does my child need to be immunised? YES
(extract from Department of Health and Human Services Newsletter 1/1/2016)
Evidence of up to date immunisation must be provided within the two months prior to your child commencing at our service.
An Immunisation History Statement from the Australian Childhood Immunisation Register can be used as evidence of up to date vaccination.
Other immunisation records, such as ‘homeopathic immunisation’ or a statutory declaration from you are not acceptable.
Immunisation History Statements are available on request at any time by accessing Medicare via your MyGov account or:
- By telephone on 1800 653 809
- By email on acir@medicareaustralia.gov.au
- Online at www.humanservices.gov.au/customer/services/medicare/medicare-online-accounts
- In person at your local Medicare service centre.
If you are experiencing difficulties accessing vaccinations or required related documents, please contact us for assistance as soon as you are able. In some cases children can commence at the service while the required documents are obtained.
Do I need to bring food for my child?
Menus
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